INTERACTIVE COMMUNICATION

ShoutPoint’s IVR platform is the perfect solution for interactive communication with your target audience. Our IVR system uses auto dialer and predictive dialing to reach recipients by either sending out a message or eliciting interactions and feedback. The results are quite impressive. ShoutPoint gives you the ability to enjoy full control without having to own and manage the requisite software, hardware and phone lines. Results are live and you receive reports specifying the call detail to verify that calls are made. On-demand mass notification system also provides all the benefits and features of an in-house IVR system without a large investment in equipment, software, or support costs.

Features

The rich library of features and modules will allow you to pick the exact features needed to satisfy your business needs. You will be able to analyze, play with and test these features, and following implementation, assess their value and benefits through our comprehensive tracking and reporting.

Infrastructure

We invested heavily in building a uniquely robust network and IVR platform. Redundancy, security and state of the art backbones were imperative building blocks to delivering the best infrastructure in the industry and having the ability to scale with clients as they grow.

Campaign Setup

Our easy to use interface is supported by a Wizard that walks you through the process of recording and storing your messages, managing your call lists, scheduling delivery as well as viewing and downloading real-time call and caller key press results.