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INTERACTIVE COMMUNICATION
ShoutPoint’s IVR platform is the perfect solution for interactive communication with your target audience. Our IVR system uses auto dialer and predictive dialing to reach recipients by either sending out a message or eliciting interactions and feedback. The results are quite impressive. ShoutPoint gives you the ability to enjoy full control without having to own and manage the requisite software, hardware and phone lines. Results are live and you receive reports specifying the call detail to verify that calls are made. On-demand mass notification system also provides all the benefits and features of an in-house IVR system without a large investment in equipment, software, or support costs.
Features
The rich library of features and modules will allow you to pick the exact features needed to satisfy your business needs. You will be able to analyze, play with and test these features, and following implementation, assess their value and benefits through our comprehensive tracking and reporting.
Campaign Set Up
Any business can use interactive messaging for business continuity, collections, customer retention and satisfaction. Utilize our IVR platform to enhance your interactions with your clients and, at the same time, minimize costs.
Infrastructure
We invested heavily in building a uniquely robust network and IVR platform. Redundancy, security and state of the art backbones were imperative building blocks to delivering the best infrastructure in the industry and having the ability to scale with clients as they grow.
Customization
We listen to you and take into account your particular needs before implementation. Our best of breed engineers, programmers and project management, and the flexibility of our infrastructure will facilitate the integration of your software and attaining your business requirements and needs.