ANY WAY YOU LIKE IT

Designing how your application will work with our software is critical. Below are the steps we take when we customize our software with your businesses.

We listen to you and take into account your particular needs before implementation. Our seasoned engineers, programmers and project management, and the flexibility of our infrastructure will facilitate the integration of your software and the attaining of your business requirements and needs.

ShoutPoint provides you with a team that has worked together for over 10 years and is always taking steps to improve themselves.

Our notification system works with an organization’s CRM package to extend your customer relationship management capabilities and easily manage customer contact data.

FLEXIBILITY

Project management: An assigned project manager will work with you to establish a time line and understand critical aspects of the customization process to ensure that all parties are on the same page.

Functional specifications: Evaluate your software and how ShoutPoint will integrate by understanding what your clients needs are.

Program manager: Understand your needs and will give additional suggestions to enhance usage from prior experience.

Test: Test drive the product while focusing on basic functionality to refine any requirements before mass role out.

Time to market: Less demand on your staff to develop software so that they can focus on other aspects of the business. It is also more efficient to utilize external resources that can apply lessons learned in the past and have access to a pool of knowledge.

Few additional resources: No need to manage internal phone lines to terminate automated messaging calls. Features can be added as your business needs change.