YOU HAVE OPTIONS

Use interactive automated messaging to automate your communication process and to enhance your customer relationships. Hosted interactive automated messaging is a proven solution. No hardware, software or phone lines needed! You avoid costly up front hardware which may include installation, configuration, integration, hardware and software costs. Not to mention system maintenance and phone line management.

Since we own our phone lines, hardware and software we can offer a superior platform unlike other providers that are simply reselling services.

PLATFORM SUPERIORITY

Scalable: We have the capacity and software in place to grow with your business.

Flexible: Adjust call speeds and add other databases to a campaign that is running. Built-in flow control and various scheduling options. Target specific call recipients. Our system detects whether a live person or answering machine answers the call and delivers the appropriate message.

Intuitive: ShoutPoint's intuitive call transfer management can automatically pause dialing when operators are not available.

Customizable: We can integrate with most other management software. If you would like us to add tools to help you just ask!

Accessible: Access our secure software through any Internet connection. Create, launch and manage your campaign through an easy to use intuitive interface.

Control: Organize your messages and call lists into call campaigns. Set delivery dates and times. Start, stop, pause, speed up or slow down a campaign at any time. Run a call campaign at different times in a single day or spread it out over multiple days. Campaigns can then be scheduled, modified, reused and analyzed to optimize results.

KEY FEATURES

Real time reporting: Live reports give you the ability to adjust your campaign at any time and to verify calls made. Reporting of caller response by key press allows you to perfect your campaigns and elicit the responses you are looking for.

Easy Voice recording: Use your voice or type an email and our text to speech software will send out your message. You can even upload sound files created by professional announcers.

Messages: Develop different messages for voice mail or live answers. Every campaign has an option to record up to 12 messages (examples include attaching a message to a digit).

Test: Send a message to yourself before you run a campaign.

Phone Numbers: Manage your campaign through local and 800 numbers.

Interactive: Choose to have end-users be connected back to you or to press a digit to verify information or confirm acceptance. Calls can be transferred to a live attendant "press 0 for a live operator"!

Call List Integration. We can integrate your existing call lists from common formats such as Microsoft Excel and Access as well as from industry standard formats such as ASCII comma delimited. Our system will automatically remove duplicate numbers.

Do Not Call list (DNC): Stay compliant with the ability to maintain lists via web input or upload. Campaigns can be programmed to auto add DNC requests, and generate reports. Invite recipients to remove their phone number by pushing a digit on their phone.

Rapid deployment: System training takes just minutes and messages can be outbound in no time.

Redundancy: ShoutPoint hosts all hardware and software in state-of-the-art secure data centers located across the country with no single point of failure

Training: We assist you in setting up your account so you can become comfortable with using the wizard-friendly interface.

Messaging Scripts: Samples are provided or you can use your own.

Optimize on the fly. Get the best results from any campaign by monitoring performance at every stage of diffusion, and optimize the rich mix of features on the fly. You have total control, and we give you the tools, training and tracking applications to generate the best results.

People: We have exceptional talent with years of experience to help you that are genuinely compassionate about their job.