Automatic Number Identification (ANI) is a feature of telephony services that permits to display or capture the billing telephone number of a calling party. ANI Control means that the Caller can control what number will be captured or displayed.
An Application Programming Interface (API) is a particular set of rules and specifications that software programs can follow to communicate with each other. It serves as an interface between different software programs and facilitates their interaction, similar to the way the user interface facilitates interaction between humans and computers.
Gives you complete control over billing. With the ability to bill your customers different rates based on applications used (i.e bill on per message delivered, per minute, or bill more for advanced application usage). Built on latest technology with many powerful features designed to improve the efficiency and accuracy of your call billing process.
Detects the busy tone while calling on an analogue line. It is powered by a very complex detection algorithm that listens and recognizes a busy signal.
Call forwarding (or call diverting), in telephony, is a feature on some telephone networks allowing an incoming call to a called party, which would be otherwise unavailable, to be redirected to a mobile telephone or other telephone number where the desired called party is situated.
Track analytics related to calls to a specific phone number, such as a toll free or local number where the caller is then forwarded to another phone number where a representative takes the call (commonly used in advertising).
Custom built (based on customer specifications) automated call handling that directs your callers to the right place based on (DTMF) digits entered. It's like a virtual switchboard that ensures all calls are routed and answered efficiently.
The ability to stop (all calls in process will not complete and no new calls will be started) abort (all calls in place will be dropped) or start a campaign in real time from a dashboard.
Interconnected VoIP is a service that enables real-time, two-way voice communication; requires a broadband connection from the user's location; requires Internet protocol-compatible customer premises equipment; and permits users generally to receive calls that originate on the public switched telephone network and to terminate calls to the public switched telephone network.
Ability for customer’s to procure a local telephone number for inbound calls with the ability to route calls based on digits pressed on the phone keypad.
A procedure that allows you to regenerate a phone list with certain parameters such as problems, operators etc. and create a phone list without having to export the phone list.
Ability to control dialing speed as to avoid overwhelming infrastructures in specific regions and the ability to allocate ports/phone lines to customers.
During a survey callers can respond to specific questions and be taken down specific “branches” of questioning based on their answers in addition to transferring the caller to another destination based on their response.
Ability for customer to procure a toll free number for inbound calls with the ability to route calls based on the digits pressed on the telephone keypad.
Text Telephone. Telecommunication device for the deaf, hard of hearing, or speech impaired to use the telephone to communicate by allowing them to type messages back and forth to one another instead of talking and listening.
